Last Updated: February 2026

Welcome to Local Business Marketing by Stephen Gordon. These Terms and Conditions outline the rules and regulations for the use of our services, specifically the More Leads Launchpad.

By booking a session, you move forward in agreement with these terms.

1. The Service

The “More Leads Launchpad” is a one-time, live consultancy session conducted via video call (Google Meet).

• The goal is to optimize your Google Business Profile and provide a roadmap for local SEO.
• This is a “Done-With-You” service. Your active participation and presence on the call are required.

2. Payments & Pricing

• One-Off Payment: The service is a single-transaction consultancy fee. There are no recurring subscriptions or hidden retainers.
• Launch Pricing: Any discounted “Launch Price” or “Case Study” pricing is temporary and may be subject to specific conditions (such as providing a video testimonial).
• Payment Terms: Payment is required in full at the time of booking to secure your slot.

3. Rescheduling & Cancellations

• 24-Hour Rule: You may reschedule or cancel your session at no extra cost, provided you give at least 24 hours’ notice before the scheduled start time.
• Late Cancellations: Cancellations or requests to reschedule made with less than 24 hours’ notice are non-refundable.
• No-Shows: If you fail to attend the scheduled call without prior notice, the session fee is forfeited.

4. Client Responsibilities & Google Verification

• Account Access: You must have access to the Google account associated with your business.
• Verification: You acknowledge that Google Business Profile verification is a process controlled entirely by Google LLC. While Stephen Gordon will provide guidance, the business owner is responsible for completing the final verification steps (e.g., receiving a postcard, phone code, or video walk-through).
• Information Accuracy: You are responsible for ensuring all business data provided (address, phone number, etc.) is accurate and compliant with Google’s guidelines.

5. No Guarantee of Results

• Search Rankings: While we use industry-standard best practices to optimize your profile, Google’s algorithm is external and constantly changing. We do not guarantee a specific ranking position (#1 spot) or a specific increase in lead volume.
• Algorithm Changes: Local Business Marketing is not responsible for future changes to Google’s search algorithms or terms of service that may affect your profile’s visibility.

6. Video Testimonials (Case Study Partners)

If you have booked a session at a discounted “Launch Price” or “Case Study” rate, you agree to provide an honest video testimonial within 14 days of the session, provided you are satisfied with the service delivered.

7. Intellectual Property & Confidentiality

• Any strategies, scripts, or roadmaps provided during the session are for your internal business use only and may not be resold or redistributed.
• We respect your privacy. Any sensitive business data shared during the screen-share session will be kept strictly confidential.

8. Limitation of Liability

Local Business Marketing’s liability is limited to the total amount paid by the client for the specific session in question. We are not liable for any indirect, incidental, or consequential damages resulting from the use of our advice or the performance of your Google Business Profile.

9. Independent Status

Local Business Marketing is an independent consultancy. We are not affiliated with, endorsed by, or officially connected with Google LLC.